What teams find when
they can see the work.
Real results from marketplace CX, travel, healthcare operations, enterprise IT, and retail support, with the numbers behind each one.
Marketplace customer experience
Marketplace CX found $4.2M+ in annual savings in 17 days.
In 17 days, 8Flow found the automatable friction in high-volume contact workflows and put a dollar figure on fixing it.
23 opportunities identified in 17 days, across four workflow categories
Travel & hospitality
Travel payments saved $2M+ in staffing costs.
A Fortune 500 travel platform gave its payments and back-office teams one live view of productive hours, raised the occupancy bar, and cut staffing costs.
Occupancy target
Healthcare operations
Healthcare ops reclaimed 1h 2m per user per day.
A 100-user rollout gave leaders a live view of team productivity and showed exactly what high-output teams do differently.
Productive occupancy
Enterprise IT services
Enterprise IT found 1,100+ annual hours to automate.
8Flow measured where service desk time actually went, then handed the team a ranked list of automations with annual hours attached.
Annual hours by opportunity
Retail customer support
OP360 closed 14% more chats in six weeks.
8Flow showed OP360 team leads and QA how their teams actually work across chats and systems, then pointed to the coaching and automation moves worth making.
Chats closed, week 1 to week 6