Reading time
43 minutes

Podcast Drop: How 8Flow Uses AI to Discover and Automate Hidden Workflows

Boaz Hecht explains how 8Flow uses AI to discover and automate hidden workflows.

Every company has its own way of working—but many of those internal workflows are undocumented, invisible, and hard to improve. That’s the challenge 8Flow set out to solve.

In this new episode of The Machine Learning Podcast, our CEO and co-founder Boaz Hecht sits down with host Tobias Macey to talk about how 8Flow uses AI to observe, understand, and automate the everyday processes that keep businesses running.

Boaz shares how 8Flow differs from traditional RPA tools, why visibility is the first step toward automation, and how AI can unlock powerful improvements in customer support and beyond—without requiring months of manual setup or rule-writing.

In this episode:

  • Why traditional automation tools are too rigid for real-world workflows
  • How 8Flow discovers and automates processes iteratively, not all at once
  • The role of MLOps in delivering intelligent process automation
  • How AI helps teams move faster, collaborate better, and scale smarter

🎧 Listen to the full episode on Apple Podcasts

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